Contact the Tideway Billing sales team for pricing, a demo, procurement support, and enterprise plans.
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Answers to questions you might have about Tideway Billing.
Tideway Billing is a usage-based billing and revenue recognition platform for API and infrastructure companies. It meters events, applies complex pricing, and produces audit-ready revenue reports your finance team trusts.
Tideway Billing is built for finance and engineering teams at usage-priced software companies. Metering and revenue recognition for API businesses.
Tideway Billing is SOC 2 Type II and PCI-DSS aware, maintains an immutable event ledger, and supports SOX-friendly audit exports.
Yes. Tideway Billing integrates with Stripe, NetSuite, Snowflake, and Salesforce, and offers an API so you can connect the tools you already use.
Yes. Tideway Billing is designed for finance and engineering teams at usage-priced software companies and works out of the box — most teams are set up the same day, and our team helps with onboarding.
Try Tideway Billing for 30 days — if it isn't the right fit, we refund every dollar, no questions. Enterprise plans add a 99.99% uptime SLA with credits, and we'll migrate your data from any incumbent usage-based billing platform at no charge.
The fastest way to evaluate usage-based billing platform pricing is to compare it to what it replaces, not to its list price. Customers consolidating multiple overlapping usage-based billing platform tools usually find Tideway Billing pays for itself in the first quarter — before any productivity gains.
Beyond consolidation, the second-order effects compound: faster onboarding for new hires, fewer hand-offs between teams, cleaner data flowing into the rest of your stack, and audit trails ready before security review asks. We document each of these in customer ROI reviews and would be happy to share the template before you decide.
Switch to an annual contract and pay 15% less than monthly. Available on every paid plan.
Series A-and-earlier startups under 50 employees get 50% off the first year of Tideway Billing. Apply through sales.
Verified educational institutions and registered nonprofits get 50% off any plan, every year, no expiry.
Customers over a certain volume tier of usage-based billing platform usage receive automatic tiered pricing. The break-points are documented in your contract.
The honest counter-list — things you won't have to negotiate around.
Tideway Billing prices on the metric that scales with value — never on the number of seats you add.
SAML and OIDC SSO are available on every paid plan, not gated behind an Enterprise upgrade.
Tideway Billing is funded by customer revenue. There is no ad model, no aggregated-data resale, no data brokers.
Cancellation is one click in the dashboard. Annual contracts can be cancelled and prorated, no email loops.
The short version — see the pricing cards above for prices.
| Capability | Starter | Advanced | Enterprise |
|---|---|---|---|
| Core platform | ✓ | ✓ | ✓ |
| Stripe integration | ✓ | ✓ | ✓ |
| Email support | ✓ | ✓ | Priority |
| Reporting & dashboards | Basic | Advanced | Custom |
| SSO (SAML / OIDC) | — | ✓ | ✓ |
| SCIM provisioning | — | — | ✓ |
| Audit logs & SIEM export | — | ✓ | ✓ |
| Data residency (EU / US) | — | — | ✓ |
| Dedicated success manager | — | — | ✓ |
| 99.99% uptime SLA | — | — | ✓ |
Three real-world scenarios so you can ballpark Tideway Billing for your team.
On the Starter plan, a team this size typically pays around 0.5% of revenue and stays well within the included usage. Most teams stay on Starter for 6–12 months before upgrading.
Most mid-market customers move to Advanced for SSO, advanced reporting, and the integrations beyond Stripe. Annual commits include a 15% discount.
Enterprise pricing is quoted per company. It adds dedicated infrastructure, audit logs/SIEM export, data residency, and a 99.99% SLA — see the comparison above.
Tideway Billing charges a percentage of revenue processed, starting at 0.5%, with no per-seat fees so the whole company can use it. Higher volumes move to lower percentage tiers, and Enterprise offers a fixed annual platform fee instead of a percentage, quoted by sales.
Yes. Every plan starts with a no-credit-card trial so finance and engineering teams at usage-priced software companies can evaluate Tideway Billing before committing.
Absolutely — upgrade, downgrade, or move to an annual contract at any time, and changes are prorated automatically.
We offer annual-commit discounts, a startup program, and discounted education / nonprofit pricing. Volume pricing for larger teams is quoted individually.
Tideway Billing never cuts off your service. Overages are billed at published per-unit rates and you can set a hard spend cap.
Yes. Enterprise adds SSO, SCIM, dedicated infrastructure, custom limits, and a 99.99% SLA. Pricing is quoted per company.